Ordering

How do I place an order?

  • Click on the “Products” button on the top bar of the website to view all available products.
  • Select the Coca-Cola product you wish to purchase by clicking on the “Add to Cart” or “Buy Now” button. You can also adjust the quantity by clicking on the “+” or “-” sign.
  • Once you have finalized all the products you wish to purchase, proceed to your shopping cart by clicking the shopping bag icon located at the top right corner of your browser. Select “View Cart” button.
  • To check out, sign-up or log-in first before confirming your order. You may also continue as a guest.
  • Once you have logged in to your account, provide delivery details then choose the delivery and payment method.
  • Once this process is completed an order confirmation will be sent to your email.

Is there a minimum order requirement in purchasing items?

No there is no minimum order requirement however appropriate shipping fees will apply.

What payment methods are there?

We currently only offer Cash on Delivery

When can I expect my order to be delivered?

Orders will be delivered after 2-4 business days once confirmed.

Can I order multiple items at once?

Yes you can. Just select all the products you wish to purchase by clicking the “Add to Cart” button and these items will be added to your shopping cart.

What is the difference between billing and delivery address?

Billing Address is the address of the Account Holder, while Delivery Address is where the purchased items will be delivered.

Can I order even without a registered account?

Yes, you may continue as a guest.

How do I cancel my order?

Cancellation of orders is not allowed once you’ve checked out.

How can I change my location?

  • Click the “view my customer account” button on the upper right corner of your homepage
  • Log-in to your Account by entering email Address & password and click “Login now” button.
  • You will be directed to your account. Click “My Addresses” wherein you can Add/Edit/Update/Delete your information. Then, click the Save button.

What if I receive the message “Authentication Failed” while signing in?

If you receive the message “Authentication Failed”, make sure that you are logging in with the email address that you used to register with the website.

If you verified that you are using the correct email address you can try resetting your password by clicking on "Forgot Password?”. You will then receive an email with a link to reset your password.

How do I register?

Click the "Sign in” button in the upper right corner of the homepage. Then you will be prompted with the log-in page.

Select the Create an account link to register. Fill-out the form and submit. You will be sent a confirmation message to your registered email.

I can’t log in to my account, what should I do?

You can click on “Forgot password”. The system will send a new password to your email address. Then you can log in to your account with the new password.

I forgot my password, what should I do?

You can click on “Forgot password”. The system will send a new password to your email address. Then you can log in to your account with the new password.

How do I change my information in my account?

  • Log-in to your Account by clicking the “Sign in” button in the upper right corner of the homepage.
  • You will be directed to your account. Click “My Personal Information” where you can Edit/Update your information then click on Save button.

Can I create more than one account?

We do not recommend creating more accounts if you already have one that is active

How do I change my account password?

  • Log-in to your Account by clicking the “Sign in” button in the upper right corner of the homepage.
  • You will be directed to your account. Click “My Personal Information” where you can Edit/Update your information then click on Save button.

How do I change my mobile number?

  • Log-in to your Account by clicking the “Sign in” button in the upper right corner of the homepage.
  • You will be directed to your account. Click “Change Mobile Number” where you can enter your new mobile number. A verification code will be sent. Enter the code then click “Verify”

How do I deactivate my account?

Please email customer support.

Why does it say that my mobile number is already in use?

This means that the mobile number you're trying to use is already registered to an existing account.


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