Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store or use our application, as part of the buying and selling process, we collect the personal information you give us such as your name, sex, birthdate, address, contact number, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We likewise receive information about your location, mobile device or computer, including a unique identifier for your item.

The personal information and other information we collect guide us in providing you with the best service you deserve. Our practice in collecting any information is consistent with acceptable industry standards. Your personal information helps us understand and ensure that our system, policies, equipment, and platform can provide you with the service in accordance with your usage practice. We also conduct research using your personal information. With your consent, we may send you advertisements, emails or messages about our store, new products and other updates. We reserve the right to share aggregate information for purposes of conducting research on the general behavior of our users. We also use your personal information to continuously improve your experience as well as informing you about our products, services and promotions which may be relevant to your lifestyle or situation. We also collect information to improve our advertising measurement systems and measure the effectiveness and reach of ads and services. Subject to the Terms and Conditions, we cannot guarantee that you will not receive any advertisement for products which are promoted by other users or third parties.

We do not collect sensitive personal information relative to your health, ethnicity, religious or political affiliations, unless strictly necessary and only when for a specific purpose such as research and analytics for demographics to improve our services.

SECTION 2 - CONSENT

How do we get your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you provide your express consent to our collecting of the above mentioned personal data, and using it for that specific reason. We also collect, store, process and use your personal information for a secondary purpose, like marketing, personalization, research, analysis, sharing and transfer of such personal information with our affiliates, business partners and clients worldwide for their re-marketing, personalization, research and analysis. By your act of ordering through our store, registering on our site or your continued use of our application, you are providing your express consent for us to collect, store, share, transfer, process and use, and for our affiliates, business partners and clients as well to store, process and use your personal information for these purposes . You have the right to opt out or to cancel/withdraw your consent by following the steps provided below.

Upon our applications’ installation, you may also be prompted to allow such applications access to your media, contacts and the like. Agreeing to provide our application with such access will also operate as you expressly consenting to our collection and use of your personal information.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, processing, use or transfer of your information, at anytime, by contacting us at customersupport@nuworks.ph or mailing us at: Nuworks Interactive Labs Inc. Address: Unit 3801, 38th floor One Corporate Centre Doña Julia Vargas Ave. corner Meralco Ave. Ortigas Center, Pasig City Philippines.

When we dispose of your personal information, we utilize reasonable procedures to destroy it or make it unreadable (such as shredding or by wiping electronic data). Once deleted, your personal data will no longer be searchable or included in anonymous searches and will be completely removed from all our storage locations.

Absent your withdrawal of consent, we reserve the right to retain and keep your personal information while you are a customer for our store or user of our site or applications; or until such information is no longer needed for business, tax, or legal purposes. If we are required to retain any portion of your personal data for such purpose, we shall use reasonable efforts to limit such data to what is necessary to accomplish the particular purpose.

SECTION 3 - DISCLOSURE

In your consent to use our application, or should you make a purchase from our store, if we reasonably believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, security and technical breach, situations involving potential threats to the physical safety of any person, violations of the terms of use, or as otherwise required by law, we may disclose your personal information in order to uphold our lawful interests, or if you violate our Terms or Service, or if we are required by law.

SECTION 4 - POWERED BY NUWORKS INTERACTIVE LABS INC.

Our store is powered by Nuworks Interactive Labs Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Nuworks Interactive Labs Inc. data storage, databases and the general Nuworks Interactive Labs Inc. application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then the payment gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Nuworks Interactive Labs Inc.’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

We work with third party companies who help provide and improve our services. We may also gather your personal information to comply with existing legal or contractual obligations, depending on the product or service you are availing.

We reserve the right to share your personal information with our affiliates. In general, our affiliates and the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Note that certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Philippines and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Please refer to Section 4 above, for such additional details.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We keep your personal data using a secured server behind a firewall. We likewise restrict access to your personal data to only authorized and duly qualified personnel, together with instructions to keep such information under strict confidentiality.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Nonetheless, given the nature of the services we provide, you recognize that we cannot be held liable for any loss, disclosure or illegal access of your personal information unless we are grossly and habitually negligent. We do not assure and warrant that our services will be in perfect condition, but we will endeavor to regularly update our system to ensure the security of our site, store and applications.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country of residence; or that you are the age of majority in your home country and you have given us your consent to allow any of your minor dependents to use our site, store or applications.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our site or in our applications. Your continued use of our site, store or application after any modifications to our privacy policy will constitute your acknowledgment of the modifications, and your consent to abide and be bound by the modified privacy policy. Nonetheless, if we make material changes to this policy, we will endeavor to notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us through our service provider’s Privacy Compliance Officer at customersupport@nuworks.ph or mailing us at: Nuworks Interactive Labs Inc. Address: Unit 3801, 38th floor One Corporate Centre Doña Julia Vargas Ave. corner Meralco Ave. Ortigas Center, Pasig City, Philippines.

[Re: Privacy Compliance Officer]
[Unit 3801, 38th floor One Corporate Centre Doña Julia Vargas Ave. corner Meralco Ave. Ortigas Center, Pasig City, Philippines]

SECTION 9 - GOVERNING LAWS

Notwithstanding any principle under International Laws, you agree that this policy shall be governed by the laws of the Philippines and any action in relation to this policy shall be filed in the proper courts of Pasig City, Philippines, having sole jurisdiction, to the exclusion of all other Courts.


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